After 5 days all stains were back just worse

Looked clean when they left and 5 days later all stains were back in the carpet just darker and worse. Called and complaint to an unfriendly person who then agreed a date and time to come and inspect. I made a plan to be there. Nobody showed up or called. No follow up, nothing. I had to pay upfront, so now have to pay someone else to do the same thing. DO NOT USE this company!