AS
Andre S

1 reviews | Active since Jan 2011

11 Aug 2017, 20:03

Once you have paid, forget any service what so ever.

<p>I booked two tours early this year ref: ********** 74 and ********** 12 I've then asked expat if i can change it to 2018, i was then told i need to wait till aug to have this moved. I then waited till Aug and got the dates for 2018 and then advised that i would only like to do one tour and if they can use the two payments that i've made and transfere it to the new booking i would like to make, i get a reply "we dont understand" i then sent another mail and not getting any response from Expat at all. </p>

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Replies (1)
Expat Explore
Expat Explore's reply15 Aug 2017, 14:19
Official

Hi, if this matter has not yet been resolved, we would like to rectify this. Unfortunately, Hello Peter has blocked out your booking numbers so we have no way of contacting you. Please send us a detailed email outlining what you require to be done and we will certainly make it happen. Simply send the email to to *** and mark it for the attention of Vee.