TK
Tawonga K
1 reviews | Active since Aug 2020
21 Jan 2023, 23:14
Cold, Unprofessional, ******** and likely ******
Can I possible give a Zero star?
The fact that everyone here has a negative response and they don't even respond, that is a sign. Their sales agents don't put any effort to sell or promote the properties. They don't respond to texts, Whatsapps or calls. They aren't available for viewing. When they take you to the property, they are ******** plus they will leave you while you're still viewing. If you escalate the issue, there is no action or response.
They may be ******s as well.
So if you're selling, please use a different agency.
If you want to buy from them, then you're in trouble.
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Replies (1)
Exp South Africa's replyOfficial
17 Oct 2023, 10:45Hi Tawonga,
In our effort to remain agent centric and customer focused, we have recently created our Hellopeter account to monitor and respond to all reviews going forward. We realise that it may be too late to address your particular issue, however, we would like to follow up to make sure it was resolved. We take what you have said to heart and would like to make sure it is resolved immediately.
We will be closely monitoring all our Hellopeter reviews going forward and encourage you to contact us on *** or +***5 if we could be of assistance.
In our effort to remain agent centric and customer focused, we have recently created our Hellopeter account to monitor and respond to all reviews going forward. We realise that it may be too late to address your particular issue, however, we would like to follow up to make sure it was resolved. We take what you have said to heart and would like to make sure it is resolved immediately.
We will be closely monitoring all our Hellopeter reviews going forward and encourage you to contact us on *** or +***5 if we could be of assistance.
Exp South Africa's reply17 Oct 2023, 10:45
Official
Hi Tawonga,
In our effort to remain agent centric and customer focused, we have recently created our Hellopeter account to monitor and respond to all reviews going forward. We realise that it may be too late to address your particular issue, however, we would like to follow up to make sure it was resolved. We take what you have said to heart and would like to make sure it is resolved immediately.
We will be closely monitoring all our Hellopeter reviews going forward and encourage you to contact us on *** or +***5 if we could be of assistance.
In our effort to remain agent centric and customer focused, we have recently created our Hellopeter account to monitor and respond to all reviews going forward. We realise that it may be too late to address your particular issue, however, we would like to follow up to make sure it was resolved. We take what you have said to heart and would like to make sure it is resolved immediately.
We will be closely monitoring all our Hellopeter reviews going forward and encourage you to contact us on *** or +***5 if we could be of assistance.