L
Linah

1 reviews | Active since Dec 2021

13 Aug 2023, 09:07

Exito the ****MERS

Never ever in you wildest dreams order anything from this ****mers, I ordered a red Nadia EFH dress, after 2 weeks I received my order, to my surprise it was an orange Nadia EFH, which did not fit, what's alarming is that they removed the size tag, simply meaning it isn't the size I ordered meaning they just shipped whatever they had in stock. Well I sent an email with my query it came back undelivered with an error message that their inbox is full.. Called their customer service line they told me to courier the dress back and inform them on their website what they need to do.. When I asked why was I sent an orange dress Khanyi said to me"if what you ordered is no longer in stock we send what we have"and am like how do you do that without my consent and with a wrong size, I realized they did this on purpose, if they even went on to remove the size tag then it means that's how they run their business and they not even ashamed of their ********* ways of running a business.. I am writing this with a heavy heart as I bought this dress with my last money and now am stuck with it and have to look for an alternative at last minute, I mean times are tough and every cent counts so to me Exito doesn't care about their clients they just ****mers who thrive by ****ming their customers. Reason why am not planning to take it back I read a review here someone did that and they never got their money back, ohh did I mention the dress is badly stiched?? Mxm, I beg you guys stay away from this guys, you will regret it I tell you. It looks like they will do everything right with your first order so be careful guys.. I know I will never ever order anything from them.

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