Exel finance bad appalling service and abuse

Exel finance is not a good debt review company, I have experienced the worst service from poor communication and the bank trying to repossess my vehicle twice from June 2025. Currently I am in arrears with MFC and continously get messages about my arrears and possible repossession of my car, i have requested cancelation of their service since December 2025 but they are refusing to transfer the current agreement and continue to debit my account. I have contacted NCR out of desperation, don't join this company if you don't want to ignored and abused