PAYMENT/COMMUNICATION

I RECEIVED A QUOTE FOR R6500.00 FOR A SECOND HAND CANOPY. I WAS ASKED TO PAY A DEPOSIT FOR THE CANOPY TO BE BROUGHT TO THE FOURWAYS BRANCH. I PAID R3000.00 AND SENT THE PROOF OF PAYMENT. INSTALLATION WAS PLANNED FOR WEDNESDAY, CHARLES DIDNT PHONE TO ADVISE ON THE PAYMENT FOR THE BALANCE BUT HE PHONE THE MY DRIVER TO BRING THE VEHICLE. WHEN THE INSTALLATION WAS COMPLETE MY SAID THEY NEED PAYMENT. SO WE DID THE PAYMENT. THEN CHARLES SAID THAT HE CANT RELEASE THE BAKKIE AS THE MONEY IS NOT REFLECTING YET I SEND THE PROOF OF PAYMENT. I SPOKE TO THE HEAD OFFICE AND STILL THEY REFUSED TO RELEASE THE VEHICLE.<br> THEY HAD REMOVED THE CANOPY AND ASKED FOR US TO COME BACK WHEN THE MONEY REFLECTS.<br> <br> WORST SERVICE EVER. NO COMMUNICATION SKILLS AT ALL.