1 reviews | Active since Feb 2017

21 Feb 2017, 07:55

Executive toys rude and *********.

<p>In December 2016 I purchased for my daughter a Toyota Land Cruiser 100GX from Executive Toys Rivonia branch. I must state that the service that we received was appalling and the lies and rudeness of their staff is beyond mentioning, especially with respect to the registration of the vehicle and condition of the vehicle. Further the non-disclosure of defects that the vehicle had were not reported thus causing us to have problems and spend money to rectify your defects. The issues are as follows:</p> <p> The car was delivered with no oil in the engine.</p> <p><br />The car eats oil; 2 pints every 1000km.<br />The car had little breaking power.<br />The driver’s side mirror does not remain in position.<br />The vehicle wheels were out of balance and alignment.</p> <p> </p> <p>I took the vehicle to Toyota and below are their findings:</p> <p> </p> <p>Front pulley oil seal leaking.<br />Oil pump O ring leaking .<br />Rear brake shoes completely worn to zero.<br />The side mirror was repaired using Q Bond and the holding ***** not holding.<br />The wheel caps were glues with Q Bond to the wheel rims and will have to be broken to do wheel balancing and alignment.</p> <p> </p> <p>Dispite having emailed and tried to contact the general manager I have had no reply or telephonic communication. This once again shows how ********* and ******* South African companies have become, only thinking of their own profits and not the customer.</p>

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