EB
Elreze B

1 reviews | Active since Jul 2017

08 Aug 2017, 12:12

Please don't buy any vehicle there

<p>We bought a vehicle from them 2 yrs ago. Took the vehicle in for aircon to be regassed and they advised us that the vehicle was in a massive accident infront. We still drove the vehicle for 3 months then the trouble started and we had to make repairs of almost R 4000pm on the vehicle. We contacted the dealership and they did new deal on another vehicle after 1.7 months. So they traded the old vehicle for a secondhand SUV. Had the SUV for 2 weeks then the cambelt broke and the vehicle had massive damages. Phone the dealership they advised it was their fault as they tied the cambelt to stiff. They towed the vehicle 1 week later to their dealership in Bloemfontein. The vehicle was in for repairs for 4 weeks. They send a driver to deliver the vehicle 21h50 at night to our home. The next morning we travelled 45km the cambelt pully came loose and the vehicle had damages again. So we phoned them again and they towed the vehicle to Bloemfontein again. They gave us a courtesy Corsa bakkie to drive in the meantime where our kids had to be on the back without canopy in the winter. So the vehicle was in for repairs for almost 2 weeks. We drove to Bloemfontein and went to fetch the vehicle. They still had not repaired the front light and they broke the bonnet spring. When my husband started the car the engine light was on. We drove to garage and phoned them again. Their mechanic came out and half the wires was not connected and the part that was supposed to put repaired was ols one according to their own mechanic. The engine light was off. We drove home only to discover the next day the vehicle would get warm and the oil light would go an and there was massive oil leak and water leak. Open the bonnet, main water pipes was not connected correctly and cambelt seals was leaking oil. We phoned them again and got quote from other repairer in our town that we trusted. Two days later noise in engine was new problem. Open up only to realise the fanbelt was almost none existing and 3 pullies was damaged. Got quote for more than R 10000, they pulled there arms up in disbelieve and were not prepared to repair the vehicle. So we asked for our deposit to be refunded which they did, but we lost a lot of money on both vehicle. We returned the vehicle. So friends of ours also bought a bakkie there. From the start they wold the dealer the wiring was faulty and the clutch broke down. They paid half the clutch and would not pay for the wiring to be fixed. Two weeks later the bakkie engine caught fire. Now I want to know how can they still be doing what they do if they sell faulty cars to individuals and gets away with is all. Please people don't buy cars or any vehicle at Executive Motors / Express Motors even if it is your last resource. There is a lot of other reliable people you can make use of.</p>

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