Inefficient and shoddy service

<p>I am still waiting for Execuline to refund me money (R1664.54) they debited my account wit,h (stole) because of their innefficiency on 2 May 2017. They were instructed to cancel my motor policy by my broker early April. My normal monthly premium on the policy I cancelled was half that amount. They actually cancelled someone elses policy although they were given the correct policy number by my broker. They confirmed to me by SMS a few days back that they have camcelled the policy effective 1 May, but I am still waiting for them to pay back my money. They have now asked me to prove that they debited my account! Their stuff up is now my problem? They are *******. I strongly urge all Execuline clients to review their options. I have been an Execuline client in good standing for over 10 years and this is how I am treated. I am disgusted, and will not hesitate to tell everyone i know about this service.</p>