MG
Murrae G

1 reviews | Active since May 2024

08 May 2024, 21:04

‘Satisfied Customer’

My experience with the staff and senior management of Execumove, have restored my ‘faith in human nature’! This is not something that happens too often in this day and age.

The patience and care taken by the Senior management in gathering the details and information, that caused the unpleasant and unnecessary delay and charges pertaining to my shipment, were extraordinary. A year of negotiations and discussions with all involved, on both sides of the ocean,, was phenomenal, and resulted in the best outcome for me. The experience left me feeling extremely grateful and keen to use Execumove for any future movement of furniture, that I may have. This is an honest company who clearly strive to do their very best for their clients. Thank you Peter.

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Replies (1)
Execu Move
Execu Move's reply09 May 2024, 08:37
Official
Hi Murrae

A sincere and heartfelt thank you for your kind words - given what could only be described as a protracted ordeal for us all,  but in the end, as you say, our unrelenting perseverance yielded the best possible outcome for you our customer, and that is all we were striving to achieve for you. 

A personal thank you from us to you for your incredible patience and co-operation throughout  that allowed us the time that it took to do battle with the powers that be and to draw this matter to an end and get final clearances to deliver your family heirloom. 

Once again thank you Murrae - I will miss some of our good chats during this time and wish you everything of the very best in the future.

Warmest regards
Peter Theron
GM Execu-move