SM
Steph M

1 reviews | Active since Feb 2025

06 Feb 2025, 09:09

Relocation Cape Town to London

<div>So far, with the first leg of my relocation, Julie Slabbert has been efficient, courteous and helpful with all my queries, and there were many! As an older person, this is a daunting move, and the paperwork was indeed that!! She has patiently helped me through the process, and with huge relief, my furniture and boxes were collected last Friday. The packing twosome, led by Prince, was impressive and thorough. Unfortunately a suitable truck was not available, so 2 trips were necessary to take my goods to their depot, which caused a longer time duration. All in all, I have been satisfied, as well as impressed, with the company and trust that everything will arrive in UK safely and as efficiently executed as Execu-Move Cape Town did!!</div>

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Replies (3)
Execu Move
Execu Move's reply06 Feb 2025, 12:21
Official
Hi Steph

Thank you for your lovely review and it was an absolute pleasure and very informative talking to you and learning more about your observations and experience moving with Execu-move.  Thank you for letting us know that you had intended to give us a 4 x star, not a 3 x star and I will notify Hellopeter administrators to upgrade your review to a 4 x star.  

We sincerely appreciate you persevering in getting this review posted on Hellopeter - it can be a cumbersome process without the invitation link.  Many would have given up and just moved on!   
We are truly sorry that something went wrong in the logistical planning that in the end meant a two hour wait for you whilst the 2nd truck battled CT's notorious traffic.  

Good luck going forward and may we wish you every thing of the the very best in the future together with your family in the UK

Warm regards 
Peter Theron
GM Execu-move      

Best regards,

SM
Steph M's update06 Feb 2025, 12:35
Reviewer Update
Many thanks indeed Peter for your personal call, giving me the opportunity to verbalise more articulately what I needed to convey in my review. Great too that you could correct the mistake of the star allocation to a good 4 !!
Execu Move
Execu Move's reply06 Feb 2025, 13:04
Official
Thank you Steph:-)

Best regards,