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ALAN R

1 reviews | Active since Sept 2021

17 Sept 2021, 11:58

Overall a good experience with Execumove.

Dealing with Nina and Yvonne was a pleasure and the price they charged was very fair when compared to the other quotes. Our “stuff” and car arrived safely in Cape Town apart from our Yellow wood and Blackwood cabinet which was damaged. A crack in the cabinet door. We had not taken the comprehensive insurance offered by the movers as my own insurance provided cover. But did not want to claim for a relatively small amount at this stage. Execumove offered to pay R600 as a goodwill gesture toward repairing the cabinet which we accepted. However, can’t help thinking that all this would not have been necessary if the cabinet had not been damaged in the first place. I have rated them 5 stars and will recommend Execumove to anyone needing to move home, but will include a warning to pay the extra for insurance.

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Replies (1)
Execu Move
Execu Move's reply17 Sept 2021, 13:38
Official
Hi Alan

We sincerely appreciate your 5 star review on Hellopeter despite the damage to your Yellow wood and Black wood cabinet - which was most regrettable.

Indeed, getting it right the first time is what we strive for and would have helped as you suggest - but unfortunately moving household effects, that relies so heavily on human handling, carries risk and why All Risk liability is always strongly recommended.   

May we take the opportunity to wish you all the very best in Fish Hoek.

Warm regards 
Peter Theron
GM Execu-move      

Best regards,