JW-C
J. WHITEHEAD - CD

1 reviews | Active since Jun 2022

15 Jun 2022, 17:49

Not sure if I would use Execu Move again

The first time I used Execu Move I was very happy with everything. The second time there were a few hiccups and some of my furniture got damaged as I felt the guys were a bit rough when loading and off loading.

0
Replies (2)
Execu Move
Execu Move's reply15 Jun 2022, 19:42
Official
Evening Mr Whitehead

We are sorry to hear that your recent move with us did not go as well as you had expected, based on your first removal experience with us.. 

Being late in the evening and a public holiday tomorrow, we will not be able to address this until Friday but assure you that management will be in touch with you in this regard.

Kind regards 
Peter Theron
GM Execu-move  

Best regards,

Execu Move
Execu Move's reply17 Jun 2022, 11:43
Official
Hi John 

I have just called you and I thank you for giving us clearer insight into your reason for posting the Hellopeter.  Your reasons were honest and constructively helpful - and hence your 3 x star and not a 1 x star:-)

Thank you also for allowing me to explain our side of it and  for your understanding thereof. 

We trust that when (if) you wish to move again - that you will allow us to prove that you have made the right choice.

Warm regards 
Peter Theron
GM Execu-move  

Best regards,