PO
Penny O

1 reviews | Active since Feb 2016

03 Feb 2016, 04:10

Great service - thank you Execu-move!

Execu-move handled the move of our household goods from South Africa to Australia. They were well priced and efficient in the quoting process, with a strong track record, and so we chose them for our move. Tatum was always available to help and answer questions throughout the process and the team that packed our house up in Johannesburg were wonderful - friendly, efficient and clearly had a lot of experience. Our container arrived in Australia ahead of schedule and the delivery was scheduled to time perfectly with our move into a new house, so no need to arrange storage. The local delivery team were wonderful too. They moved our furniture and boxes into our house at impressive speed! Apart from one casualty of a broken glass counter, all our possessions arrived safely and undamaged. All in all, I would definitely recommend Execu-move!! Thank you :-)

0
Replies (1)
Execu Move
Execu Move's reply05 Feb 2016, 16:11
Official
Hello pennyowens,

Hi Penny

What a lovely Hellopeter report for our team to receive from you - thank you most kindly.

A report like yours does wonders to motivate everyone from packers to management!

There are so many components that make up an overseas household effects shipment and you have to aim high to get everyone of those components right. We are delighted that your shipment has gone so smoothly for you.

Just sorry to hear about the broken glass counter! Did you perhaps have it covered under our liability cover? Unfortunately the Australian quarantine (AQIS) inspection does increase handling - however, no matter where it happened, our sincere apologies.

Warm regards
Peter Theron
GM Execu-move

Best regards,