MJ-C
MACGREGOR JOANNE - CD
1 reviews | Active since Jul 2022
16 Jul 2022, 13:47
Good move
I was satisfied with this move, but not over the moon. I had some damages - some minor and one that can't be fixed. I think this happened because my belongings were squeezed too tightly into too tiny a section of the truck. There was huge weight on the items at the bottom. The team was friendly and efficient, except for the team leader who had an attitude problem. I would use Execucare again, with a different team leader.
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Execu Move's replyOfficial
18 Jul 2022, 09:48Hi Joanne
Thank you for taking the time the post a review on Hellopeter - it is much appreciated, however we are disappointed to know that your move did not go exactly to plan.
As I understand this was not reported direct to our management and we have learnt about it now via your Hellopeter review. We will of course investigate the points you have raised directly with the crew and supervisor to try and get a clearer picture of what transpired and will revert.
Once again we are sorry that your move with us did not meet the 5 star approval we strive for but we do wish you all the best settling into you home in beautiful Plett.
Warm regards
Peter Theron
GM Execu-move
Thank you for taking the time the post a review on Hellopeter - it is much appreciated, however we are disappointed to know that your move did not go exactly to plan.
As I understand this was not reported direct to our management and we have learnt about it now via your Hellopeter review. We will of course investigate the points you have raised directly with the crew and supervisor to try and get a clearer picture of what transpired and will revert.
Once again we are sorry that your move with us did not meet the 5 star approval we strive for but we do wish you all the best settling into you home in beautiful Plett.
Warm regards
Peter Theron
GM Execu-move
Execu Move's reply18 Jul 2022, 09:48
Official
Hi Joanne
Thank you for taking the time the post a review on Hellopeter - it is much appreciated, however we are disappointed to know that your move did not go exactly to plan.
As I understand this was not reported direct to our management and we have learnt about it now via your Hellopeter review. We will of course investigate the points you have raised directly with the crew and supervisor to try and get a clearer picture of what transpired and will revert.
Once again we are sorry that your move with us did not meet the 5 star approval we strive for but we do wish you all the best settling into you home in beautiful Plett.
Warm regards
Peter Theron
GM Execu-move
Thank you for taking the time the post a review on Hellopeter - it is much appreciated, however we are disappointed to know that your move did not go exactly to plan.
As I understand this was not reported direct to our management and we have learnt about it now via your Hellopeter review. We will of course investigate the points you have raised directly with the crew and supervisor to try and get a clearer picture of what transpired and will revert.
Once again we are sorry that your move with us did not meet the 5 star approval we strive for but we do wish you all the best settling into you home in beautiful Plett.
Warm regards
Peter Theron
GM Execu-move