1 reviews | Active since Oct 2017
Good company to move with.
Good day Tatum. I do apologise for writing so late. The service received was fantastic. Although we did experience some damages they are replaceable items. I guess it's all part of moving. Thank you for your never-failing updates and availability to answer any questions my wife and I had. Cheers.
Hi Mark
Thank you for your report on Hellopeter - we do appreciate it.
Delighted that you were happy with the service we provided but so sorry to hear about the damages. I do hope that they were limited in number and value (especially anything sentimental which is never replaceable) and that you have forwarded your claim to us for assessment.
Australia and New Zealand's quarantine inspection services unfortunately means that the effects in your container need to be offloaded, inspected and then reloaded for delivery. This usually takes several days and so your original container is returned to the shipping line to avoid demurrage. This of course adds to the handling - yet despite this unavoidable requirement, I remain surprised at how seldom we have claims.
Anyway - we wish you and your family every happiness in Brisbane
Warm regards from us all.
Peter Theron (GM Execu-move)
Hi Mark
Thank you for your report on Hellopeter - we do appreciate it.
Delighted that you were happy with the service we provided but so sorry to hear about the damages. I do hope that they were limited in number and value (especially anything sentimental which is never replaceable) and that you have forwarded your claim to us for assessment.
Australia and New Zealand's quarantine inspection services unfortunately means that the effects in your container need to be offloaded, inspected and then reloaded for delivery. This usually takes several days and so your original container is returned to the shipping line to avoid demurrage. This of course adds to the handling - yet despite this unavoidable requirement, I remain surprised at how seldom we have claims.
Anyway - we wish you and your family every happiness in Brisbane
Warm regards from us all.
Peter Theron (GM Execu-move)