LB
Lisa B
1 reviews | Active since Jun 2019
12 Jun 2019, 04:10
Execu Move is an EXCELLENT choice
<p>An absolute pleasure from start to finish, Monique was most helpful on the admin side, the packing staff were friendly and knowledgeable (and quick) and when some artwork was damaged in transit on the long trip between Cape Town and Sydney, Monique assisted with the claim, which was resolved satisfactorily.</p>
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Replies (1)
Execu Move's replyOfficial
12 Jun 2019, 08:39Hi Lisa
Thank you for taking the time and trouble to write a review on Hellopeter - we sincerely appreciate it.
We are sorry to hear that your shipment suffered some damage. Unfortunately, Australia, with their AQIS quarantine system that requires that the entire shipment must be removed from the container to allow them access to check what they need - does add to the handling, and thereby the risk.
I am pleased to hear that your claim was effectively dealt with.
Well done Monique and the operations team.
We wish you luck and happiness in Sydney
Warm regards
Peter Theron
GM Execu-move
Thank you for taking the time and trouble to write a review on Hellopeter - we sincerely appreciate it.
We are sorry to hear that your shipment suffered some damage. Unfortunately, Australia, with their AQIS quarantine system that requires that the entire shipment must be removed from the container to allow them access to check what they need - does add to the handling, and thereby the risk.
I am pleased to hear that your claim was effectively dealt with.
Well done Monique and the operations team.
We wish you luck and happiness in Sydney
Warm regards
Peter Theron
GM Execu-move
Best regards,
Execu Move's reply12 Jun 2019, 08:39
Official
Hi Lisa
Thank you for taking the time and trouble to write a review on Hellopeter - we sincerely appreciate it.
We are sorry to hear that your shipment suffered some damage. Unfortunately, Australia, with their AQIS quarantine system that requires that the entire shipment must be removed from the container to allow them access to check what they need - does add to the handling, and thereby the risk.
I am pleased to hear that your claim was effectively dealt with.
Well done Monique and the operations team.
We wish you luck and happiness in Sydney
Warm regards
Peter Theron
GM Execu-move
Thank you for taking the time and trouble to write a review on Hellopeter - we sincerely appreciate it.
We are sorry to hear that your shipment suffered some damage. Unfortunately, Australia, with their AQIS quarantine system that requires that the entire shipment must be removed from the container to allow them access to check what they need - does add to the handling, and thereby the risk.
I am pleased to hear that your claim was effectively dealt with.
Well done Monique and the operations team.
We wish you luck and happiness in Sydney
Warm regards
Peter Theron
GM Execu-move
Best regards,