AS
Ana S
1 reviews | Active since Apr 2019
12 Apr 2019, 12:34
EXECU-Move international transport of personal effects
I contracted EXECU-Move to transport a 20” container from Cape Town to Braga in Portugal for my personal effects. EXECU-Move did a great job! I had a problem with the agent in Portugal, but instead of discussing the problem with the Portuguese Agent, I brought the issue to EXECU-Move in Cape Town. EXECU-Move acted is such a professional way, that they could sort out everything in less then 24 hours. They have a very professional attitude, very much oriented for problem solving and also have an excellent Customer Service. Thank you Execu-Move
Ana Sardinha Braga Portugal
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Execu Move's replyOfficial
15 Apr 2019, 12:07Hello Ana
Thank you - your review on Hellopeter is much appreciated.
We believe that any company - particularly one in the service industry - is judged not only by what they do right but what they do when something goes wrong - many time the latter carrying even more weight for the customer.
At Execu-move we are heavily solution driven but cannot do that without co-operation from our customer and so we would like to thank you sincerely for working with us to arrive at an amicable solution.
We all wish you and your family everything of the very best moving forward and much happiness in Portugal.
Warm regards
Peter Theron
GM Execu-move
Thank you - your review on Hellopeter is much appreciated.
We believe that any company - particularly one in the service industry - is judged not only by what they do right but what they do when something goes wrong - many time the latter carrying even more weight for the customer.
At Execu-move we are heavily solution driven but cannot do that without co-operation from our customer and so we would like to thank you sincerely for working with us to arrive at an amicable solution.
We all wish you and your family everything of the very best moving forward and much happiness in Portugal.
Warm regards
Peter Theron
GM Execu-move
Execu Move's reply15 Apr 2019, 12:07
Official
Hello Ana
Thank you - your review on Hellopeter is much appreciated.
We believe that any company - particularly one in the service industry - is judged not only by what they do right but what they do when something goes wrong - many time the latter carrying even more weight for the customer.
At Execu-move we are heavily solution driven but cannot do that without co-operation from our customer and so we would like to thank you sincerely for working with us to arrive at an amicable solution.
We all wish you and your family everything of the very best moving forward and much happiness in Portugal.
Warm regards
Peter Theron
GM Execu-move
Thank you - your review on Hellopeter is much appreciated.
We believe that any company - particularly one in the service industry - is judged not only by what they do right but what they do when something goes wrong - many time the latter carrying even more weight for the customer.
At Execu-move we are heavily solution driven but cannot do that without co-operation from our customer and so we would like to thank you sincerely for working with us to arrive at an amicable solution.
We all wish you and your family everything of the very best moving forward and much happiness in Portugal.
Warm regards
Peter Theron
GM Execu-move