SV
Stuart V

1 reviews | Active since Feb 2018

27 Mar 2018, 19:48

Beyond Exceptional Service

Hello Sonja

I hope you are really well & not too insanely busy.

The shipment arrived yesterday.

Quite frankly words fail me.....

I am not sure how you & Execumove get it right when so many others cannot.

I am not the easiest of people to impress & you have succeeded each time I have dealt with both you & the Teams that work for you.

The collection Team under David was unbelievably efficient, professional & friendly so much so that I now follow David on social media!

The delivery Team so prompt & business-like that when Jenni said ‘there is an Execumove Van that just pulled up’ I thought she was joking.

No-one could be that fast or efficient! Obviously I was wrong.....

We have moved overseas twice. My Wife being a decorator meant that we took everything each time.

We have moved houses.....actually I am no longer sure how many times!

I have never had such a stress-free, user-friendly & pleasurable moving experience before.

Being a cynic & a realist I know that you & Execumove cannot be perfect - but darn, so far you have been & that blows my socks off!

I have written this sincerely, from the heart & I mean every word.

All I can say is that as a company you Guys are an elite Team with no equal I am aware of.

You should all be exceptionally proud of what you are accomplishing.

I know standards like this must demand more than most people can give – but from this one small Client I want you to know that you are achieving great things.

I can only say that I expect in the future to see hundreds of beautifully turned out Execumove rigs on the road & very few competitor trucks!

Thank You. Best of luck & Jenni & I look forward to doing regular business with you VERY SOON!

Kindest regards always to you & the fantastic Family at Execumove.

Stuart, Jenni & Janet Vorster ( true believers  )

0
Replies (1)
Execu Move
Execu Move's reply29 Mar 2018, 14:51
Official

Hello Stuart

First off - my apology for this late response - we have been experiencing Hellopeter log in issues which have now been resolved.

Secondly and more importantly - how do I possible respond in a way that does justice to your incredible review on Hellopeter – you have totally blown us away and made us all very proud. Thank you so very much!

You mentioned "the family at Execu-move" and I believe you could not have framed that better - we are indeed a close knit family with a common goal of service excellence to our customers .... and we would agree, David is one of the family characters for sure:-)

May I take this opportunity to wish you and your family a happy, safe and blessed Easter and to thank you again, from all of us at Execu-move, for your really motivating review.

Warm regards

Peter Theron (GM Execu-move)