AC
Alan C

1 reviews | Active since Aug 2012

26 Jul 2022, 05:50

5 Stars to Execumove

Execumove Dear Execumove Team, Our precious cargo arrived yesterday, the only thing we have left from what we once called home……..and we would like to thank you !!! Your timeline and delivery were impeccable, the crew (Will & Josh) of KEYS Removals (Conroys) that delivered our goods yesterday were fantastic, super friendly and very efficient !! Execumove clearly made a good choice, choosing them as their Perth partner. 😊 It was an absolute pleasure dealing with you and of all the choices that was out there, we are so happy that we found you Execumove exceeded our expectations, and we can’t thank you enough. To emigrate is very stressful and emotional, leaving loved ones behind and the uncer*****y what the future holds is a roll-coaster ride that you can’t explain to anyone…..and the only constant was Execumove!! From the minute Norman came for his home visit, he was honest, he was clear and explained the process in the finest detail. This ensured us to make informed decisions and we thank you for that. Thank you so much Norman!! Linda, thank you for your timelines, emails and explanations regarding the documents and declarations, you were the first impression that left a “yes, we made the right choice here” Thank you Linda Your loading and packing crew worked together like a well oiled machine and the guys were so helpful and friendly. It was the most emotional day of my life and they just got on with it, in a very structured manner and focused. Thank you guys !! To Jade Gopal, thank you for keeping us informed regarding the storage and container delays that was not planned, the way you handled all of this without stressing us out was fantastic. We thank you!! Then, to you Jean-Mari…oh my goodness you are the most fantastic co-ordinator I have ever met, all your updates, your feedback, your continues emails and your prompt replies were really so much appreciated. THANK YOU is such a silly little word, but it honestly is all we have. Execumove is very lucky to have you and you are a true asset to them. From the bottom of our hearts, we thank you

Alan & Erica Collier

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Replies (1)
Execu Move
Execu Move's reply26 Jul 2022, 09:38
Official
Hi Alan 

Wow! Where do we begin and how do we thank you for such an awesome review!?

Indeed, thanking you most sincerely for taking the time in all the busyness of moving overseas to write a review, would be a good starts - but perhaps sharing with you the joy you have brought the office this morning - especially the people you have mentioned by name - is palpable!  

By the very nature of moving, with folk going through enormous stresses during a move (especially an overseas move) - can be tough on everyone, including the staff who share in those stresses - and sometimes take an unfair beating when something goes wrong that was out of their hands.  Your words to the staff this morning will do much to keep them motivated to maintain our high standards and for them to know that their efforts do not go unnoticed.

Thank you again from us all - and may we wish you every success and happiness in Perth.

Warm regards 
Peter Theron
GM Execu-move          

Best regards,