Worst & pathetic customer experience

On the 20th sep I’ve paid for my order,ordered full frontal pixie wig,I have provided proof of payment via email ,instagram and no acknowledgment,I then send WhatsApp to 2 numbers,and the second number referred me to the 3rd number,I was then ignored,until I went back to complain to the number that referred me to the third numbers. I was then acknowledged by “still awaiting for your funds to be confirmed,that took 2 days, I mentioned to them that confirmation of funds shouldn’t take that long and if it’s the same bank it’s same day if not immediately,And I was referred back to the other number which I refused to be referred,why should I be taken from pillar to post by people in the same company,can’t they communicate amongst themselves? then one lady came back to me and said the hair I wanted takes long to be plaited and they can only start plaiting it once the funds has been confirmed,on Wednesday I received a tracking number as an evidence that my parcel is prepared,but till today I haven’t received my hair. The promise they made to the clients is they deliver in 2-3 working days. EVH ‘s service is a pain ,you’ll be ignored,disrespected by being called ‘dear’,they’ll make you angry and feel valueless,you’ll regret ever buying from them,they don’t care how they make their clients feel,clients aren’t priority to their business.