Pathetic, Unreliable and ****

If I could give a zero rating, I would. I purchased a unit online on 11 Nov and sent proof of payment via the required Whatsapp number. 12 Nov 2021 my order was confirmed. It's been 2 weeks and I have not received a message or tracking number for my delivery. I've been trying to reach out to them on the whatsapp number and their facebook profile where they keep posting specials and discounts but they ignore my messages. I've been trying to phone each and every number on their page but it just rings. This company is very unprofessional and downright ********. Your 2 - 3 days and 2 - 5 days for delivery is a joke and a lie. I phoned one of the branches in cape town and was told I need to get hold of someone in johannesburg as they can't assist me. You have no regard for your customers. Taking their hard earned money and not delivering. I am gonna try my utmost to take this further in all platforms and I will not stop until I get an answer