PP
Pam P

1 reviews | Active since Apr 2017

28 Mar 2019, 14:48

Exclusive Virgin Hair SA "**********"

Exclusive Virgin Hair SA recently had a special on their facebook page for Grade 11A 32" x 3 bundles + closure that @ R3450. They have provided details and steps on how to place an order and I had followed through steps as provided. I deposited the money on the 16th March 2019 and sent a picture of the bank slip as proof of payment through on their WhatsApp number ********** .

After I sent the proof of payment I was told that the hair was out of stock and they would be receiving stock in the week after. I said I had no problem waiting and was very grateful that they had responded so quickly. On Monday 18th March 2019 I received a picture of Aramex delivery receipt with the details of delivery address I had provided. I got excited that they had received the stock and my parcel was on the way. 3 days later the parcel had not come I then queried with them and was not getting any responses. I contacted the courier and they confirmed that they had not received the pouch that was meant to go on the waybill I had as my tracking number. I have tried to search on their track and trace system and it is invalid/does not exist. It is only then that I realized that they had de*****ed me and the actual slip they sent me did not even have a signature on signature line for the sender. These people are a ***** they ***** peoples hard earned money and feel nothing because they have succeeded in doing this for a long time.

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