***** misleading behaviour from Exclusive Virgin Hair SA

I ordered a Pixie wig on 29 July 2018 for an event I was having in August. I paid the R600 plus R100 delivery fee. The wig was never delivered despite several follow-ups of which no reply or update was given. After 3 weeks they said they could not trace the payment then a few days later they informed me they had not sent because they did not have stock. I asked for my money back but they say they do not do refunds. This is unacceptable. Every time I call they give me the run around. I am never put in touch with the manager. I have no idea who is running the show.

The company is a mess and VERY *****. You've been warned.