Do not trust exclusive Virgin hair and their customer service sucks

I bought hair online and had communication via Facebook n whatsapp. Turns out the Facebook account is **** and I was given the account numbers to deposit the money n they match exclusive virgins accounts n because of the time and the sale ending, I was informed to pay via instant cash or ewallet as I was given the excuse that the systems were slow and my payment would reflect after the sale has ended. I have screen shots of the conversation. Mind you the page is identical to exclusive virgins hairs and when you search on Facebook only one account pops up n no one would suspect a thing. Tried to call Virgin they never pick up or answer their texts. Only to get a cold "that's no our account it's ****" * no apology nothing and am R3000 short it went down the drain.. Their customer service won't do anything about this. Now imagine how many other woman are being ****med n Virgin is just letting it slide. No Ubuntu what so ever. I have screen shots of this and it is very inhuman of them. Am I am so disappointed. The was no sympathy it feels like they are saying " OW well you did this to your self..." They won't investigate nothing and I suspect that someone at Virgin is responsible for this... I asked since it's their account details I was given on your inbox page what if I would have paid directly to the account. I got no resonce.