Poor Poor Service

After Ordering and Paying for Ronaldo Edition Pre order, i get a email today to say that "oh sorry" they out of stock they will with pleasure give me a R60 refund and send me the Standard Fifa Edition. After the website clearly stipulated they had the Ronaldo edition in Stock and i was charged accordingly!! Utter poor poor service the Left hand doesnt know what the right hands doing! Last time Bid or Buy!