Worst bad service

Worst service ever. Driver drove us in a car that had a wheel problem when we asked him to stop cos we could see the car swerving he refused. He took a detour to unsafe area lying that he is going to the garage. Few minutes tyre burst.

We asked fr another car they sent. They wanted us to pay for the detour trips the driver took. While we try to lodge complain the guy Steward dropped the fone on my ear.