Exact Match Fragrances

Based on recent customer reviews, Exact Match Fragrances is facing serious customer experience concerns centred on undelivered orders and unresponsive communication. A recurring theme is customers paying for fragrances, often via Payfast or Facebook ordering, and receiving nothing or incomplete parcels weeks or months later. Customers consistently mention difficulty reaching the business, lack of order confirmation, and feelings of being defrauded. Several reviewers reference wider social media complaints and call for legal or regulatory intervention, signalling a deeply eroded trust in the brand's fulfilment and accountability.