LL
Lulu L
1 reviews | Active since May 2018
03 May 2018, 14:02
Worst attitude from Supervisor!!
Worst attitude towards from senior personnel!! Three personnel in store, but only one works the till. Waited and eventually asked the Supervisor to assist me, but she told me to get back in line and she's busy. I am never returning to that store! You've lost a loyal customer.
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Replies (2)
Exact's replyOfficial
03 May 2018, 14:56Good day Lulu
We are sorry to hear of your experience in one of our stores and as we pride ourselves on our customer service, we would like to refer this complaint to the Area Manager, however, you have not provided us with detail of which store you were visiting. Please can you let us know which store and we can immediately refer it to the appropriate Area Manager to investigate and to resolve for you. Thank you.
Kind Regards
The Exact Team
Best regards,
Exact's reply03 May 2018, 14:56
Official
Good day Lulu
We are sorry to hear of your experience in one of our stores and as we pride ourselves on our customer service, we would like to refer this complaint to the Area Manager, however, you have not provided us with detail of which store you were visiting. Please can you let us know which store and we can immediately refer it to the appropriate Area Manager to investigate and to resolve for you. Thank you.
Kind Regards
The Exact Team
Best regards,
LL
Lulu L's updateReviewer Update
03 May 2018, 15:57Hello,
Thank you for the swift response. This ill treatment occurred in Exact Bethlehem, Free State. It seems like Bethlehem folk have accepted and tolerated this kind of behavior from her for years.
LL
Lulu L's update03 May 2018, 15:57
Reviewer Update
Hello,
Thank you for the swift response. This ill treatment occurred in Exact Bethlehem, Free State. It seems like Bethlehem folk have accepted and tolerated this kind of behavior from her for years.