rS
rosche S

1 reviews | Active since Sept 2014

08 Jun 2015, 11:38

VERY VERY bad service.

good day,<br> Exact store Mamelodi crossing,Staff has very bad attitude.<br> incompetant does not know what customer need,<br> i when to the store requesting a replacement card,i had my card misplced,and explained to them that its an excisiting one,i needed a replacement,after expalining myself 100x,after an hour and 30min i got a replacement.<br> before assisitign me,the stafff did not want to assist,they had a kind of excuses they telepohnes are not working,but the phones was working perfectly for new appliction.<br> the staff was talking and making remarks about me.<br> i have never ever had such bad service experience from foshiini group ever.<br> these staff need to be diisciplined.

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Replies (1)
Exact
Exact's reply08 Jun 2015, 12:04
Official
Hello rosches,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.