1 reviews | Active since Jun 2020
Very unsatisfied customer.
Am so disappointed to EXACT. I bought the device on the 22nd of May and the device was faulty because the speaker was not working when i return it they said they will book in for repairs. My question was how can they book it in for repairs while the device was not working from the start? They said its because i returned it on day 8. I understood i gave them the benefit of the doubt and i stayed 3 weeks without the device until it was returned from the repairs.
I used the device for July and August on the first week of September the device was broken again the power button was not working and its not charging. The device is only 2 months old but already its broken twice. I returned the device today and i was told they will book in for repairs again, what is so difficult to see that device was faulty from the factory?
I know that they are running business but its so painful if they rip us off ours hard earned money, I paid R3000 for that device but now its look like i need to buy another device because EXACT decided to disappoint me.
