UNHAPPY!!

My phone was unfortunately ****** and had taken insurance with Fin-rite and took my report to Exact in Benoni lake.<br> The guy who works there took my claim ''emailed'' my papers and been calling him since the 8th of November 2015 to try find out if there's anything he got from the Fin-rite company. I was told they could no find my insurance purchase papers and that they were sent late, fixed that and Bobo from Exact Benoni resent the email and he then said he will make sure i get feedback from him within the week. Got nothing from him been calling him since for feedback. I called him again today 25/11/2015 and was told to call Fin-rite myself and find out if there's any progress. Why wasn't i told to call the company from the first place instead of ''ill deal with your claim''??<br> <br> Unhappy customer.