1 reviews | Active since Nov 2016

20 Nov 2022, 15:00

Traumatised

Wow wow what a customer service i got from Exact garden route mall ...on the 4th November 2022 i came to the store i bought 3 shorts and 3 t shirts .... anyway you must train your staff a proper customer service because Wow ...apparently when i booght the items Jayden the Cashier made a mistake she scan one short twice and she did not scan what she was suppose to scan...when am doing the return now the same Jaydene she is telling me she can't help me i must come back tomorrow when the manager is there.... instead of returning what is on the slip and take what am ruturning... i used my own petrol to go and return now she is telling me i must come back tomorrow again with this expensive petrol .... and i had to huy airtime using my own money to call headoffice am very angry and remember i wanted to use the money to buy my kids lunch for school tomorrow ..what are they gonna eat now ??????? Who is gonna pay back the money i used to buy airtime and she also used my phone my airtime to speak with the lady at headoffice Wow Exact Garden route mall no one wanted to assist like i was so stupid standing there ...am really traumitised

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