Tills had no people to assist

What a shock of my life in many years to walk in one of the Foschini group with a smile on my face expecting to be assisted by a lovey bright cashier to pay my monthly bill but only to find out no one was available to assist. I stud in front of the computers for 8min a lady came advised someone is coming to help. I waited for 20min and I was so angry that they all saw me but they continued with packing .after 23min as I was tracking time I decided to walk out -as I walked out -same lady wearing a pink top was shocked that after so long no one assisted me - she was working with a short guy. they were in shock but they still didn't try to find me help. they didn't even try to stop me from walking out - they were relived I walked out. am very much NOT IMPRESSED WITH THE SERVICE OF AXACT JABULANI MALL AS THEY ARE GETTING PAID FOR US AND AT THE END OF THE DAY THEY FAILING US AS CLIENT AND COME MONTH END WE DONT PAY OUR ACCOUNTS THEY MONITOR CONSULTANTS TO CALL US REMINDING TO PAY.BAD SERVICE IS NUMBER ONE IS AXACT JABULANI MALL.IT A NIGHT MARE AND WAIST OF TIME FOR PEOPLE TO ASSOSIATE WITH AXACT STORE BECAUSE IT MEANS ALL FLOOR CONSULTANTS ARE NOT CARING DONT CARE ATTITUTE.