1 reviews | Active since Sept 2011
TAKE MY NUMBER OFF YOUR SYSTEM IMMEDIATELY!!
I have wasted my airtime by calling your call centre numerous times to ask them to take my number off your system!! Every month you send me a reminder to pay an account which does not belong to me, it is not even my name on the text message!!! I have even emailed your customer care!! THIS IS NOW HARASSMENT!!! LEAVE ME ALONE!!!
Good day Sarah
We are sorry to hear of your experience. Please be advised that Accounts fall under The Foschini Group Account Department and not Exact Brand. As such, I have forwarded your complaint to the Accounts Department to investigate and liaise directly with you. Someone will be in touch with you as soon as possible. Thank you.
Kind Regards
The Exact Team
Good day Sarah
We are sorry to hear of your experience. Please be advised that Accounts fall under The Foschini Group Account Department and not Exact Brand. As such, I have forwarded your complaint to the Accounts Department to investigate and liaise directly with you. Someone will be in touch with you as soon as possible. Thank you.
Kind Regards
The Exact Team