1 reviews | Active since Jun 2016

19 Sept 2018, 13:31

Still waiting for feedback

I bought Hisense U962 GOLD & IME NUMBER IS ********** ********** 9 phone at Exact stores in randburg on the 23 July 2018. After a few weeks of using it i had a problem with it so i had to return it back for repairs. I never expected it will take this long for it to be fixed. Now when i try to call the store using this number ********** it says the number does not exist.

My contact details are as follows Name: Margaret Moyo contact number: ********** / ********** Email: **********

0
Replies (1)
Exact
Exact's reply19 Sept 2018, 15:45
Official

Good day Bongi

We are in receipt of your previous Hellopeter complaint logged earlier today. As you had not indicated which store you were dealing with, we e-mailed you requesting that detail so that we could refer it to the appropriate Area Manager, but have not yet received your reply, so thank you for the detail above. We have forwarded your complaint to the Area Manager for Exact Randburg to investigate and to liaise directly with you as soon as possible. Thank you.

Kind Regards

The Exact Team

Best regards,