Still waiting for feedback
I took my phone for repairs at Exact stores for repairs not sure of the date but i think it has been a month without hearing anything from them.
Good day Bongi
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this complaint to the appropriate Area Manager, however, you have not indicated which store you handed your phone in to. Please e-mail that detail to Jennyh@the fix.co.za asap so that we can assign to the correct Area Manager to investigate and liaise directly with you. Thank you.
Kind Regards
The Exact Team
Best regards,
Good day Bongi
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this complaint to the appropriate Area Manager, however, you have not indicated which store you handed your phone in to. Please e-mail that detail to Jennyh@the fix.co.za asap so that we can assign to the correct Area Manager to investigate and liaise directly with you. Thank you.
Kind Regards
The Exact Team
Best regards,