NN
Nelisa N
1 reviews | Active since Jun 2017
06 Apr 2018, 10:02
Shocking Customer Service
To whom it may concern,
In reference to the previous review of a faulty cell phone. Please contact me at 11 am with a resolution that is either today or the weekend.
Thank you in advance.
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Exact's replyOfficial
06 Apr 2018, 11:05Good day
We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise with you. The Area Manager will be in touch with you are soon as possible to address your complaint.
Kind Regards
The Exact Team
Best regards,
Exact's reply06 Apr 2018, 11:05
Official
Good day
We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise with you. The Area Manager will be in touch with you are soon as possible to address your complaint.
Kind Regards
The Exact Team
Best regards,