nQ
noxolo Q

1 reviews | Active since Nov 2016

30 Nov 2016, 12:50

Rude Staff

<p>on saturday i had the most terrible experience at the exact store in alberton mall ..firstly the staff there are rude and not willing to help at all..they walk around screaming to each other from across he floor (which is highly unproffesional ) .after paying for my goods the cashier without even acknolwding me to begin with tell me to walk with her to a shop downstairs (the pie shop) to go get change ..my quesion was in this entire shop there is no change ...they tld me no</p> <p>i am a customer ...i should not have to walk anywhere to get change ...and if that is required of me ...the least you can do is requested of me in a proffesional manner ...i am sick of the ladies that work in that store dealing with customers as if they are doing you a favour ..this was not my first bitter experience with them !!!!! somebody anybody ....take them for training ....</p>

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Replies (1)
Exact
Exact's reply30 Nov 2016, 13:50
Official

Hi Noxolo,

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Exact team

Best regards,