1 reviews | Active since Jun 2018
Refund when they want to
Yesterday I returned or at least wanted yo return an item I bought for my baby coz the jersey was too small and was told that I need to come back the afternoon or next day cz they don't have cash, didn't even try and attempt to assist me in any way. .were impatient and very unprofessional. .This is exact kids mitchells promenade
Good day Naasiefah
We are sorry to hear of your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for the Promenade store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Naasiefah
We are sorry to hear of your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for the Promenade store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team