Problem with cellphone still not solved after being promised that it will be solved as soon as possible.

<p>After taking my phone back without being fixed,the store manager called me on the 20th of March saying that I should bring back the phone as I took it back without being,fixed 2weeks earlier. I then told him that I will bring it to the store on the 22nd as it was a holiday on the 21st .as promised I took the phone back on the 22nd. When I arrived at the store they filled in some paper work for the phone to be fixed and the manager assured me that I will get my phone after 10 days. We are now approaching the 4th week since my phone was taken. When I call the store demanding answers about why I haven't I received my phone yet they keep telling me that they will call me when the phone is back. What I want to know is where do they expect to call me whereas they have my phone with them. I really need my phone back because this is not the first time that the store took the phone. They took it the first time and then didn't call me to tell me my phone has not been fixed I had to call them first before being notified that my phone was back, now they are busy telling me they will call me. How I'm I supposed to believe them after all that has happened.Ive really been patient with this store ive really had enough. They treat me as if they gave me this phone for free whereas I bought it very expensively. If I had a choice I would really be demanding my money back and they can keep their phone with them as its theirs. I really am dissapointed with how they treat their customers really. I'm never buying anything from this store again. I would've taken my phone elsewhere to be fixed but they suggested that I bring the phone to them and I'll get it in 10 days. We are heading to the 4th week since its been taken and they don't even bother to explain to me why I haven't gotten the phone back.<br /><br /></p>