JJ
Johan J
1 reviews | Active since Dec 2014
01 Jun 2017, 23:31
Poor Services
<p>I`m so dissapointed in the services I received from you guys, I finished paid my account I had with Exact in 2015, but its still appearing on my credit record that I owe you, when I phoned your customer services; I was told that a query will be logged and it might be removed after two weeks, I`m not the one that failed to do my job, but I have to pay for the negligence from you guys, please correct this matter urgently or refer my complaint to the C.E.O of Exact?</p>
Helpful (0)
Replies (1)0
Replies (1)
Exact's replyOfficial
02 Jun 2017, 10:32Good day Johan
We are sorry to hear about the experience you have had with regard to your account at Exact. As we pride ourselves on our customer service, your complaint has immediately been forwarded to The Foschini Group Accounts Department to deal with and to resolve for you. Be assured that someone from that department will be in touch with you as soon as possible.
Kind Regards
The Exact Team
Best regards,
Exact's reply02 Jun 2017, 10:32
Official
Good day Johan
We are sorry to hear about the experience you have had with regard to your account at Exact. As we pride ourselves on our customer service, your complaint has immediately been forwarded to The Foschini Group Accounts Department to deal with and to resolve for you. Be assured that someone from that department will be in touch with you as soon as possible.
Kind Regards
The Exact Team
Best regards,