WS
Wilbur S
1 reviews | Active since Feb 2016
03 Mar 2016, 20:42
Only saw this an hour ago when I tried on my shoe.
I went to Exact in Mitchells Plain Promenade and I purchased shoes. A week later when I tried on the shoes I saw, that the heel of the shoe was damaged, the whole back part was loose from the shoe but it doesn't look like it. I only saw it when I tried the shoe on at home. I cannot believe that I paid R400 for a pair of broken shoes. The poor quality of the shoes baffles me. I love the shoe. But I cannot wear this shoe. I will never buy from Exact again and I close my account with TFG.
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Replies (1)Exact's replyOfficial
04 Mar 2016, 09:14Hello happy008,
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Exact team
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Exact team
Exact's reply04 Mar 2016, 09:14
Official
Hello happy008,
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Exact team
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Exact team
