1 reviews | Active since Nov 2016

29 Mar 2018, 20:10

No cellphone though claim done

How long must one wait before a cell phone claim can be processed, as I submitted a report on the 7th till today no response. Exact kerk street, jhb is failing me as a client. I must call or go there to ask what's happening. Bad service indeed

0
Replies (1)
Exact
Exact's reply03 Apr 2018, 10:52
Official

Good day

We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise with you. The Area Manager will be in touch with you are soon as possible to address your complaint.

Kind Regards

The Exact / Fix Team