I m so disappointed the way they treat us yet without us they've got no salary

I went to exact Emalahleni down town(CBD) when i enter, there was a lady standing by the door time was around 3pm, she wanted to Sanitize me i told and showed her my Sanitizer i sprayed myself in front of her , she told me it's not allowed she must use the store Sanitizer it's compulsory than SHE CHASED ME OUT OF THE STORE, some of us are allergic we can't just apply any Sanitizer on our hands and the lady was too old not to understand that, and she has attitude shame and ontop of that she was busy chatting with her colleague myb she was trying to show off i don't know. Can Exact pls explain. (it was old bald lady )