Good service

I've been trying to get a dual card/ second card from sportscene for 2 years now with no luck Saturday I went to exact eyethuall and the ladies there took time to fax the documents and call to find out if head office received them. On Tuesday I still haven't received an SMS to tell me that I need to go collect the card so I went there again the same lady refaxed the documents and called again and in a few min I received an SMS stating that I need to go collect the card at sportscene that you ladies from exact eyethu Mall in orange farm