Friendly staff

I had the pleasure of walking into Exact at Lakeside Mall yesterday afternoon. Every staff member greeted me and asked how I was doing. In today's South Africa, where customer service and the friendliness of staff is generally sorely lacking, to experience this is a shock to your system. It actually stands out, where it should be the norm. A lovely lady by the name of Rose, who I gather is in management or should be, is a glowing example of how all retailers should operate. Her warmth and friendliness to ALL customers is genuine and goes beyond what one expects and her staff follow her. Well done to ALL the staff of Exact store in Lakeside Mall, you give one hope of what could be achieved in this country.