1 reviews | Active since Jun 2018
Exact store - BT Ngebs (Mthatha)
I took my phone in for repairs as it is still under warranty at Exact store in BT Ngebs Mall (Mthatha) on the 30 July 2018 and till today I haven't received the phone back. Every time I go there to find out what is the delay they keep telling me they will contact me back which never happens. I have been to the store numerous times without any luck and even spoke to the store manager who also promised that I would get a call with an update but nothing thus far.
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team
Good day Vincent
We are sorry to hear of your experience within one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Mthatha Store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Exact Team