Exact Kenilworth and Finrite, do not care about the customers at all

I quote from the review I posted on the 21.05.19.

It is 4 months and a half, someone called from Finrite on Sunday without consulting with what time will I be available.

I called today and was advised that I need to go to Kenilworth Centre.

NO ONE from Exact called me which is not a surprise.

To advise my signature is cut off from the claims form or not even there.

Did you loose the paper work signed for?

Why have you not sent the report through to Finrite to advise of the fault of the phone.

I repeat that I would like to to compensated for the inconvenience caused.

I am very upset that I need to go back to the store and I need to re do what was already done as remedial work.

If you decide to call, I am only available Friday at 9:30 am. You can email me as well to liaise why is this happening????