Exact Boulders 🤬🤬🤬🤬terrible service.

I’m writing this complain with a very disappointed heart. I went to buy underwear at Exact Boulders mall Midrand and the service was appalling….🤬🤬🤬🤬🤬🤬🤬walked into the store with my friend and not even one person greeted nor acknowledged us. We browsed around until I found what I was looking for. We then went to the POS to pay. As we were standing, no one bothered to attended to us and the queue kept on getting longer. The was a guy busy cutting some papers seemed to be for promotions and he did not even bother to assist us.

Until a guy came and asked him to leave whatever he was doing and help us but the guy kept on cutting his papers. Eventually he approached us without even greeting us. He went to continue to operate his computer and stretched out his hand for the merchandise. I gave him the merchandise and asked why did he not ask me for my loyalty card or at least my 🆔 to punch in my details as a customer. He said he didn’t know what that was. I then explained to him about the importance of asking for customer’s information until he bluntly said that they only ask for customer’s information when an item is on sale. With lots of disappointment and being annoyed I then told my friend to leave the store. And not to forget the mess the store was in 🤮🤮everything was everywhere.

My receipt number is: SR*** T***. I’m not trying to get anyone into trouble but employees need to be well informed so they could deliver on customer services. And I honestly don’t think I would recommend anyone to support Exact Boulders store for anything..

My email address is: ***

I need some clarity on maybe that’s how Exact store Midrand is or what’s going on.